Seeing the Netflix Household Issue?

Don't worry! Follow these simple steps in less than 3 minutes.

Which device are you using?

Okay, on your Phone/Tablet:

1

On the error screen, tap "Watch Temporarily".

Tap Watch Temporarily on mobile - see watchtemp.png

2

Then, tap "Send Email".

3

Done? Great! Click below to let us know.

We'll help with the code from the email.

Okay, on your TV:

1

On the error screen, select "I'm Traveling".

Select I'm Traveling on TV

2

Then, select "Send Email".

3

Done? Perfect! Click below to let us know.

We'll help with the update from the email.

Cartelug - Your Fast Support Team